Billing Terms And Conditions
Billing Terms and Conditions
Effective Date: January 29, 2025
1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between GrowthEdge Pty Ltd ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products through stressorb.com, you agree to be bound by these Terms.
2. Payment Terms
2.1 Pricing
* Prices: All prices for products and services are listed in Australian Dollars (AUD) and are subject to change without prior notice.
* Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.
2.2 Payment Methods
We accept the following payment methods:
* Credit/Debit Cards: Visa, MasterCard, American Express
* PayPal
2.3 Payment Due Date
* One-Time Purchases: Payment is due at the time of purchase
* All orders must be paid in full before shipping
3. Invoicing
* Invoice Issuance: Invoices will be issued upon order completion
* Delivery Method: Invoices will be sent electronically via email to the contact information provided by the Customer
* Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date
4. Disputed Charges
* Notification Period: If you dispute any charges, you must notify us in writing within 14 days of the purchase date
* Contact Information: Disputes should be sent to info@stressorb.com and include the order number and details of the dispute
* Resolution: We will investigate and resolve billing disputes promptly
5. Refunds and Credits
* Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy
* Processing Time: Any approved refunds will be processed to the original payment method within 14 business days
6. Taxes
* Customer Responsibility: You are responsible for all applicable taxes, including but not limited to GST and any other similar charges
* International Orders: International customers are responsible for any customs duties, taxes, and related fees imposed by their local jurisdiction
7. Billing Errors
* Corrections: If we discover a billing error, we will correct it promptly
* Overcharges: If you have been overcharged, we will refund the overcharged amount
* Undercharges: If you have been undercharged, we will notify you of the outstanding amount
8. Payment Security
* Data Protection: All payment information is handled securely in compliance with industry standards
* SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology
* PCI Compliance: Our payment processing systems are PCI-DSS compliant
9. Changes to Billing Terms
* Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time
* Notification of Changes: Changes will become effective upon posting the updated Terms on our website at stressorb.com
* Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms
10. Limitation of Liability
* No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms
* Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the products
11. Governing Law
* Jurisdiction: These Terms are governed by the laws of Victoria, Australia
* Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Melbourne, Victoria, Australia
12. Contact Information
For any questions or concerns regarding billing, please contact us:
* Company Name: GrowthEdge Pty Ltd
* Address: Level 1/452 Flinders St, Melbourne VIC 3000, Australia
* Email: info@stressorb.com
* Business Hours: Monday to Friday, 8:00 AM to 5:00 PM AEDT
* Website: stressorb.com
13. Entire Agreement
These Billing Terms and Conditions, along with our Terms of Service, Privacy Policy, and Return and Refund Policy, constitute the entire agreement between you and GrowthEdge Pty Ltd regarding billing matters and supersede all prior agreements.
Acknowledgment
By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.
GrowthEdge Pty Ltd
ACN 673 700 45